Immediate Job Recruitment for TATA Apply and Share
About TATA:
Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients. We cater to multiple industry verticals and provide multi channel service delivery including voice support in 10 different languages out of our world-class centers at Pune, Hyderabad and Mohali in India & USA centres at Florida and Ohio.
Website: www.tata.com
Job Role: Quality Analyst
Experience: 0 – 1 Year
Work City: Pune
Qualification: Any Graduate
Candidate Profile:
Excellent communication
Quality Measuring Parameters:
Opening/ Closing statements
Rate of speech and sound clarity
Grammar and comprehension
Salary: Other Allowances
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Shift: Any Shift
Role Category: Quality Assurance/Quality Control Executive
Documents: Updated Resume
Quality Measuring Parameters:
Opening/ Closing statements
Rate of speech and sound clarity
Grammar and comprehension
Standard Operating Procedures/ Product Knowledge
Surveys from end users
Opening/ Closing statements
Rate of speech and sound clarity
Grammar and comprehension
Standard Operating Procedures/ Product Knowledge
Surveys from end users
Selection Process: Easy Selection
Apply Mode: Online
Apply Mode: Online