Reference Link:https://hp.taleo.net/careersection/2/jobdetail.ftl?job=3066123&src=JB-12042
Company Name: Hewlett-Packard (HP)
About Company :
The Hewlett-Packard Company or HP is an American multinational information technology corporation headquartered in Palo Alto,California,United States. It provides products, technologies, software,solutions and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.
Position: Technical Support Engineer
Experience: Freshers
Job Location: Bangalore
Eligibility: Any Graduate
Job Description:
Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
Respond to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
Respond to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
Responsibilities:
Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification system for Industry Standard Servers and related products.
Skills:
Excellent verbal and written communication skills in language to be supported.
Experience in troubleshooting in a technical environment.
Excellent analytical and problem solving skills.
Experience in troubleshooting in a technical environment.
Excellent analytical and problem solving skills.
HP Hiring Mode: Interview
Documents: All Original Documents, ID Proof
Shift: Rotating
Travel: No
Schedule: Full-Time
Contract: No
Apply Mode: Online