Company Name: HCL
HCL Company Profile:
HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6.4 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies (www.hcltech.com) and HCL Infosystems (www.hclinfosystems.in). The 37 year old Enterprise, founded in 1976, is one of India's original IT garage start ups.
Website: www.hcl.com
Job Name: Customer Service Executive
Experience: 0 – 2 Years
Work Location: Noida
Qualification: Any Graduate
Salary Offered: Best in Industry
Interview Date:27 to 31 August 2015
Interview Time: 11 am – 6 pm
Skills: Good communication Skills
Job Responsibilities:
Answer all CHATS as per process flow procedure.
Excellent written and Spoken English.
Adherence to process to ensure high quality and customer service.
Follow escalation procedures for issues uncontrollable at agent level.
Handling and solving Customer problems.
Excellent written and Spoken English.
Adherence to process to ensure high quality and customer service.
Follow escalation procedures for issues uncontrollable at agent level.
Handling and solving Customer problems.
Venue Address:
A-22, Sector-60, Noida.